Customer (CUS) form - Credit Control tab
If the customer fails the credit limit check or overdue invoice check, you can control the level of warning or restriction that applies to the order entry and release stages in the sales order processing lifecycle. These fields apply to both credit limit checking and overdue invoice checking jointly. That is, none of the fields are specific to either CLC or OIC. The options are:
- Warn Only - a warning message is displayed if the Credit Limit Check and/or Overdue Invoice Check is failed, but processing can continue for the order line.
- Warn and Block - a warning message is displayed if the Credit Limit Check and/or Overdue Invoice Check is failed and the line is immediately put onto Credit Hold and Order Hold. Control Desk functionality is used to remove the Credit Hold. The Order Hold can be removed by using the Release Line action on the sales order entry form after the Credit Hold has been removed.
- No Credit Checking - no Credit Limit Checking or Overdue Invoice Checking is performed.
- Block Only - if the Credit Limit Check and/or Overdue Invoice Check is failed the line is immediately put onto Credit Hold and Order Hold. No warning message is displayed. Control Desk functionality is used to remove the Credit Hold. The Order Hold is removed by using the Release Line action on the sales order entry form after the Credit Hold has been removed.
- Not Set - the system looks at the equivalent flag on the Sales Type to find the appropriate action.
Uwaga: These Credit Checking settings override the settings on the Sales
Type and Sales Business Setup. The system checks the settings in the following
order: Customer record; Sales Type; Sales Business Setup if Not Set is selected
in this field.