Printing Reminder Letters for Customers

  1. Open the Draft Dunning Letter Report.
  2. Specify this information:
    Report Name
    Select the report name of the dunning letters you want to print.
    Display Report Header
    Select this check box to display report headers in the output.
  3. Use the Dunning Date and Dunning Days fields together to create a date range for printing the letter. For every customer in the selected range, all drafts are printed that are not returned signed, based on the dunning date and the dunning days. Specify this information:
    Dunning Date
    The current date is displayed. Optionally, select a different date to use as the start date for the report.
    Increment Date
    Select this check box to automatically increment the date range and re-run the report.
    Dunning Days
    Specify the number for the range of drafts to print. For example, if the current date is March 10 and you specify 5 for the number of dunning days, the letter prints all drafts with an invoice date earlier than March 5 and all drafts with a due date later than March 10.
  4. For these fields, select the range of values to include in the report:
    • Customer
    • Draft Number
  5. Select Preview and click Process to preview the results before saving.
  6. Select Commit and click Process to process the cancellation.