Completing an Incident and Reviewing Status History
You can review the history of all changes to this incident's status code, for example, to see if the incident was on hold at any point or if it was opened and closed more than one time. To do this, click Status tab of the Incidents form. The Incident Status History form is displayed. Whenever the incident status code was changed, a snapshot of other information was stored: owner, date of the change, and user.
on theIf a change was made from Mobile and GPS is enabled, the GPS location and date are also saved, so you can plot the location where the status was changed on the Map form.
Click Incident Status History form to open the Incidents form, linked to a selected incident.
on theClick Map form.
to show the GPS coordinates for the currently selected row on theClick Map form.
to show the GPS coordinates for all records in the grid in a trail on the