Creating a Contract Using Drag and Drop Functionality

  1. Open the Rental Counter form.
  2. Use the Search tabs described below to locate the applicable customer, contact, or previous contract and drag and drop that information on the Create New Contract icon.
  3. Specify an alphanumeric code to use for the contract. Optionally, leave the field blank so the system generates the next available number.

    The status of the contract is automatically set to Open.

  4. If you need to change information for the customer, follow these steps:
    • For an existing customer, select the customer for whom you are creating the contract. You can select by number or name. This information is displayed by default based on the customer:
      • Ship To location
      • Customer contact
      • Email address and phone numbers for contact
    • For a new customer, click New Customer and use Quick Customer Creation to add a new customer.
  5. To add lines to the contract, on the Lines tab, perform one of these actions:
    • Use the Unit or Item search tabs to find the desired record and drag and drop the record directly onto the Lines grid.
    • Manually add a new line to the grid and select the applicable unit, item, and rate information.
  6. Most information is displayed by default on the General tab from the contract service type or contract parameters. Optionally, specify this information for any values to change on the General tab:
    Service Type
    Select the service type set up for rentals on the Contract Service Types form.
    Product Code
    Select the product code to use for the contract.
    Warehouse
    The contract warehouse is displayed.
    Waiver Charge
    Specify a percentage for the contract waiver charge. This charge is added to each contract invoice.
    Discount
    Specify any discounted amount for the contract.
    Tax Code
    Select the tax code for the contract.
    Salesperson
    Select the salesperson to associate with the contract.
    Customer PO
    Specify the customer purchase order that relates to the contract or contract line.
    Prepayment Amount %
    Specify a required prepayment amount for the service type.
    Fixed Contract Total
    Specify the yearly price total for a fixed contract.
  7. Specify this information on the Billing Details tab:
    Terms Code
    Select the terms code to use to identify specific billing terms that apply to this customer. The terms code is used when determining the transaction due date and the discount information.
    Start/End Date
    The Start Date is set to the current date. Select the ending date of the contract.
  8. Optionally, specify this additional information on the Billing Details tab:
    Billing Type
    The billing type is set to Calculated by default. Optionally, select Fixed as the billing type.
    Billed Thru Date
    The current date and time is displayed.
    Bill To
    The billing location for the customer is displayed.
    Billing Frequency
    The frequency of the billing cycle is displayed. You can select a different frequency.
    Prorate End of Billing
    Select this check box to automatically calculate the amount to be invoiced based on the rate type and the amount of time remaining on the contract line, for the final contract billing.
    Renewal Date
    Select the date by which the contract needs to be renewed. Recurring billing for all contract lines uses the specified date.
    Fixed Rate
    If you select this check box, the exchange rate for calculating the invoice amount is hard-coded and does not change over time. If you clear the check box, the exchange rate is acquired from the Currency Code and Currency Rates.
    Exchange Rate
    The exchange rate is displayed, if applicable.
    Ship To
    The shipping location is displayed for the customer.
  9. This information is displayed for the customer contact:
    • Description
    • Fax Number
    • Pager Address
    • Home Phone
    • Text Message Address

    Optionally, specify different information for these fields.

  10. On the Service Level tab, select the priority level for the contract.
  11. To enable the time fields and specify different business hours, select Override Business Hours.
  12. Save the record.
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