On the
Service Customer Contacts form, you can create and
maintain customer contact information.
-
Specify this information:
- Customer
- Select a customer.
- Ship To
- The Customer Ship To location is displayed.
- Contact Number
- Specify a unique numeric value representing the contact
information for a particular Customer and Ship To combination. This number is
system-generated to be the next available number.
- Default Contact
- Select this check box to mark a record as the default
contact. When creating a new Incident, this record is used as the default
customer contact number. If you do not select a default, the first contact for
that customer is used..
- Contact Name
- The name of the contact person.
- Phone
- Specify the primary telephone number.
- Phone 2
- Specify a secondary telephone number.
- Fax
- Specify the fax number.
- Email
- Specify the email address.
-
Save your changes.