Adding a Standard Problem Resolution To add a resolution: On the New menu, click Standard Resolution. Specify this information: Description Specify a description for the resolution. Note Specify any notes to describe how to resolve the problem. Click (Save). Parent topic: Adding or Editing a Standard Problem Resolution
Adding a Standard Problem Resolution To add a resolution: On the New menu, click Standard Resolution. Specify this information: Description Specify a description for the resolution. Note Specify any notes to describe how to resolve the problem. Click (Save). Parent topic: Adding or Editing a Standard Problem Resolution