Standard Problem Standard Resolutions Tab
Use this view to view or associate standard resolutions with a problem.
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The system administrator and users with the appropriate role can access these features. |
To open this view, on the Standard Problem Detail view, click the Standard Resolutions tab.
On this page you can:
- Associate a resolution:
- Click
().
- Use the lookup to find a standard resolution.
- Click .
- Click
Delete a resolution: Select the record you want to remove and click
() and click
.
This view contains the following columns:
- Description
- Indicates the resolution to the problem.
- Notes
- Indicates brief notes about the resolution.
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