Time zones in Shift Billboard

Shift Billboard uses the server time zone for manager actions and job scheduler tasks. Managers cannot post unassigned shifts to the billboard if the shift start time has passed in the server time zone. The Reject Expired Posting task determines if shift posts have expired based on the server time zone.

Shift Billboard actions initiated by employees can be configured to use the server time zone or to use employee time zones. If ETM_CLOCK_FACTOR_TIME_ZONE is set to false, the server time zone is used to calculate if shifts posted by employees are within the posting window. Additionally, shifts are not available to claim if the shift start time has passed in the server time zone.

If ETM_CLOCK_FACTOR_TIME_ZONE is set to employee_udf, the posting employee's time zone is used to determine if shifts are within the posting window. Additionally, shifts are not available to claim if the shift start time has passed in the claiming employee's time zone. This configuration affects users accessing the Shift Billboard using ETM, mobility, and Self Service Portal.

Note: ETM is not supported in multi-tenant deployments.