Payload structure: ControlDesk
You must provide the field item references for the ControlDesk payload. A specific payload structure cannot be defined for ControlDesk, because the filter forms are user defined and, as a consequence, contain an unknown number of fields. Therefore, the payload contains multiple occurrences of <Field> to define the filter item reference and value. For example:
<ControlDesk> <FilterName>TESTFILTER</FilterName> <FilterFields> <Field> <Reference>1</Reference> <Value>SO/999999</Value> </Field> <Field> <Reference>2</Reference> <Value>1</Value> </Field> </FilterFields> </ControlDesk>
When a filter is created, the fields should have sequential item references, but we recommend that you check this has occurred. The check boxes on a filter form are normally set as unchecked=1.
To verify the field values:
- Run Sales Inquiry SOQ (or Purchase Inquiry POQ, if applicable).
- Select a filter name.
- Click 「」. The filter is displayed.
- Use 「Query Form Properties」 to find the item reference for each field, and whether the check boxes are selected or cleared.
- Exit without completing the process.