Service request viewer tabs

This table describes each tab in the mobile app's service request viewer:

Tab Description
Summary Shows general information about the service request.
Callers Shows information on the calls associated with the service request.
Attachments Used to view any existing attachments for the service request, and to add new attachments.
Comments Use the Comments tab to view and update the comments associated with the current service request.
Details Shows any details associated with the current service request. You can select any detail in the grid to view more information, and to update the detail.
Logs Shows any log entries associated with the current service request. To add a new log entry, tap the Add button.
Resource Usage Used to view and update information about the resources used for the current service request, and their associated costs. To record resource usage, tap the Add button. To edit an existing resource usage item, tap on the item in the grid and update the information. To delete a resource usage item, press and hold on the item in the grid until a message is displayed asking you to confirm that you want to delete the item.
Linked Service Requests Shows a list of service requests that are linked to the current service request.
Associated Cases Lists any cases that are associated with the current service request.
Associated Work Orders Lists any work orders that are associated with the current service request.
Inspections Shows the inspection history of the current service request.