Nonconformance Average Resolution Time by Origin

The Nonconformance Average Resolution Time metric is used to display the average time for the NCR processing, from Creation to Disposition.

Use Filter to modify the settings as required. For all the entities (order origin, item, business partner and so on), you can set the filter to include all the data in the specified range or select a specific entity.

The period can be specified in days, weeks, months, and quarters.

Average Resolution Time = Sum of time taken to close all NCRs(in the selected period)/ Total number of NCRs closed(in the selected period)