On the Interaction Topics form,
select Actions > New.
Select the interaction type for which you want to create a new
topic:
Company
Customer
Vendor
Specify the new topic and a description for it.
The Topic field on the
Interactions form is populated by what you
specify here. For example, if you choose Vendor as the
interaction type and specify New Orders as the topic, then
New Orders appears as a choice in the Topic field on the Interactions form.
For multi-lingual topics, select the additional languages. Translate the topic
description into any additional languages.