Reviewing Appointment Status History
To review appointment status history, drill down to an appointment on the Calendar Scheduling form to display the Scheduled Appointments detail form.
Click Service Appointment Status History form. Whenever the appointment status code was changed, a snapshot of other information was stored, such as the start date, hours, partner, date of the change, and user.
to display theIf a change was made from Service Management Mobile, and GPS is enabled, the GPS location and date are also saved, so you can plot the location where the status was changed on the Map form.
Click Map form.
to show the GPS coordinates for the currently selected row on theClick Map form.
to show the GPS coordinates for all records in the grid in a trail on the