Lawson - User Creation Request

A Lawson - User Creation request enables you to create new user accounts in your Lawson system. You can create only one user account through one request. Once a new user account is created, the new user password is sent to one of the following Infor Risk & Compliance accounts, depending on the settings defined on the Configuration page.

• The new user account
• The requestor of the new user account

To create a Lawson - User Creation Request:

1. Provide details on the following panels
   • General Information: Use this panel to provide the following general information about the request.
     • Request Name: Provide a unique name to identify the request .
     • Request Priority: From the drop-down list, select a priority for the request .
     • Connection: Select the connection for which the request is to be created. You can set this connection as default from the Preferences page. All users from this connection are available for new role assignment through this request. To select a connection, type in a part of the connection name. All connections matching your search criteria are displayed. Select the required connection. Alternatively, browse and select the required connection and click OK.
       Note: In case of secured connections, users signed into Infor Risk & Compliance can view and use only those connections that they have access to.
     • New User ID : Specify an unique ID for the new user account. A pop-up assistance is displayed below this field that displays the conditions to define the new user ID. Specify the new user ID according to the conditions displayed in the pop-up assistance.
     • Approval Manager: Select the name of the Infor Risk & Compliance user who will be an approver for the this request if the user's manager is unable to approve the request For example, if the approval template has Manager of User as the approver at one or more stages but the manager is out of office
       Note: The Approval Manager field will be enabled only if the option new workflow definition is selected on the Access Management section on the Configuration page.
       To select an Approval Manager, type in a part of the user name. All users from the selected connection that match your search criteria are displayed. Alternatively, browse and select the desired user and click OK .
     • Assign Roles as another User: If required, select the user account whose roles should be assigned to this user. To select a user, type in a part of the user name. All users from the selected connection and matching your search criteria are displayed. Select the required user name. Alternatively, browse and select the required user.
     • New Roles to be assigned to the User: This panel enables you to assign new roles to the selected user account or revoke existing roles. This panel displays all the roles currently assigned to the selected user and the roles assigned to the user account selected in the Assign Roles as Another User field. To select a new role to be assigned to this user account, type in part of the role name. All roles from the selected connection and matching the search criteria are displayed. Select the required role name. Alternatively, browse for the required role . The newly selected role is displayed below and marked with an icon.
     • More Details
       • Comments: Provide additional information about the request through comments. Comments are mandatory if the Infor Risk & Compliance option check box on the Access Management section of the Configuration page is selected.
       • E-mail settings: This tab enables you to send email notifications to request participants or other users at specific stages of a request.
         1. Select any of the request status check boxes next to a user. Email notifications will be sent to that user when the request reaches that status. The option Approval Email Notification ensures that a user is notified whenever a request is posted to that user's inbox.
         2. Select the check box Display comments in email notifications, if you want the application to display comments in the notification.
         3. Other users can be notified by selecting the option Others. Provide the email address for the other users in the Other emails text box and click the Add icon.
         Note: Email settings are enabled and may be changed only if the check box Override this Option is selected in the Options panel of the Approval Process Template page.
       • Approval Stages : This panel provides details of the approval stages of the request and its present status .
2. Click Send. The request is send to the specified approvers and is displayed on the Requests home page. Click the request link to view the request details and take further action.