Oracle Request - User Creation

On the Manage menu, click Requests. The Requests page is displayed
Click the New icon. A drop-down list displays the list of requests that can be created for the Insights installed on your machine.
Click Oracle - User Creation. The page for creating a new request is displayed.

Introduction

The User Creation request enables you to create new users. Only one user may be created at a time. Once a new user is created, the new user password is sent to one of the following IRC accounts, depending on the configuration in the User Creation option .

Note: The new user password can be generated based on the global user creation settings while configuring User Creation Options on the Access Management section on the Configuration page. The password will be sent by e-mail to the new user, as long as the user’s e-mail is provided during request creation.

Create an Oracle - User Creation Request

General Information

Use this panel to provide general information about the request such as the request name and other details, and the connection for which the request is created.

Provide a unique name to identify the request. This name is reflected on the Requests home page.

From the drop-down list, select a priority for the request.

Provide the connection for which the request is being created. You can set this connection as default from Preferences page.

To select a connection, type in a part of the connection name. All connections matching your search criteria are displayed. Select the desired connection. Alternatively, browse and select the desired connection and click OK. The selected connection appears in the Connections field.

Note: In case of secured connections, users signed into IRC will be able to view and use only those connections that they have access to.

Specify the new user ID. A pop-up assistance is displayed below this field that displays the conditions to define the new user ID. Specify the new user ID according to the conditions displayed in the pop-up assistance.

The User Creation Request is created only if all the conditions are fulfilled and an icon is displayed next to all the conditions in the pop-up.

Define the validity period as follows:

The Valid From text box enables you to provide a date from which the selected user is valid.

If a valid from date is already selected for the user, that date appears in the text box. Click the Calendar icon to modify the date or select Date of Approval if the validity period is to begin from the date of approval of the request.
If a valid from date is not set for the selected user, click the Calendar icon to either select a specific date or select Date of Approval.

The Valid Through text box enables you to provide a date till the selected user is valid.

If a valid through date is already selected for the user, that date will appear in the text box. Click the Calendar icon to modify the date or select Never Expires.

Note: Date of Approval will be replaced with the actual approval date when the request is completed and write-back is successful.

Provide a description for the user.

Provide the name of the IRC user who will be an approver for the current request if the user’s manager is unable to approve the request For example, if the approval template has Manager of User as the approver at one or more stages but the manager is out of office.

Note: The Approval Manager field will be enabled only if the option Allow users to redirect request is selected on the Access Management section on the Configuration page.

To select an Approval Manager, type in a part of the user name. All users from the selected connection that match your search criteria are displayed. Alternatively, browse and select the desired user and click OK. The selected user appears in the Approval Manager field .

Specify the name of the user whose responsibilities you want to assign to the existing user.

To select a user, type in a part of the user name. All users from the selected connection and matching your search criteria are displayed. Select the desired user name. Alternatively, browse and select the desired user and click OK. The selected user appears in the Assign Responsibilities as another User field .

Select additional user attributes if required and provide values for them.

User attributes can be configured for the connection in which the user is present and should be enabled through the AdditionalUserAttributes_Orcl.xml file so that they are displayed on the request creation page.

For details refer to the Oracle - Configuration Settings Guide.

New Responsibilities to be Assigned to the User

This panel enables you to assign new responsibilities to the selected user. If you selected an existing user in the Assign Responsibilities as Another User field, the responsibilities belonging to that user will be listed here.

To select a responsibility, type in a part of the responsibility name. All responsibilities from the selected connection and matching your search criteria are displayed. Select the desired responsibility name. Alternatively, browse and select the desired responsibility and click OK. The selected responsibility appears in the Add New Responsibilities field identified with an icon .
In the Valid from field, click the date link to change the validity period of the responsibility. Click the Calendar icon to select a date from the calendar.
In the Valid through field, click the date link to change the expiry date of the existing responsibility. Click the Calendar icon to select a date from the calendar.

Note: Select the check box All to apply the same validity dates across all responsibilities .

More Details

Provide additional information about the request.

Comments are mandatory if the requestor comments option check box on the Access Management section on the Configuration page is selected.

This tab enables you to send email notifications to request participants or other users at specific stages of a request.

Select any of the request status check boxes next to a user. Email notifications will be sent to that user when the request reaches that status. The option Approval Email Notification ensures that a user is notified whenever a request is posted to that user’s Inbox.
Select the check box Display comments in email notifications, if you want the application to display comments in the notification.
Other users can be notified by selecting the option Others. Provide the email address for the other users in the Other emails text box and click the Add icon.

Note: Email settings are enabled and may be changed only if the check box Override this Option is selected in the Options panel of the Approval Process Templates page.