On the Manage menu, click Requests. The Requests page is displayed.
Click the New icon. A drop-down list displays the list of requests that can be created for the Insights installed on your machine.
Click the SAP - User Creation request. The page for creating a new request is displayed.
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The SAP - User Creation request enables you to create new users. Only one user may be created at a time. Once a new user is created, the new user password is sent to the following IRC accounts. This request can also be used to create users in CUA managed clients.
The new user account
The requestor of the new user account
Note: The new user password can be generated based on the global user creation settings while configuring User Creation Options on the Access Management section on the Configuration page. The password will be sent by e-mail to the new user, as long as the user’s e-mail is provided during request creation.
To create a User Creation type of request,
Provide details as described below.
Click Send. The request appears on the Requests home page. Click the request link to drill down to view the request details and take further action.
Note: If you have selected User Groups as Additional Attributes, the validation of the selected user groups will be done against the last extracted data.
A User Creation request can also be generated from the What-if analysis for User Creation.
Use this panel to provide general information about the request such as the request name and other details, and the connection for which the request is created.
Provide a unique name to identify the request. This name is reflected on the Requests home page.
From the drop-down list, select a priority for the request.
Select the connections in which the new user is to be created. If a connection is set from the Preferences page, it is selected by default in this drop-down list. You have the option of removing this connection and adding another connection.
To select a connection, type in a part of the connection name. All connections matching the search criteria is displayed. Select the desired connection.
Alternatively, browse and select the desired connection and click OK. The selected connection appears in the Connections field.
Note: Multiple connections may be selected for this request.
The connections displayed in the drop-down list are a combination of both mapped and unmapped connections. You can select multiple mapped connections, but the following combination of connections is not supported by IRC as the users will be different.
Mapped and Unmapped Connections
Multiple Unmapped connections
For details on mapped and unmapped connections refer to the topic Create or Modify a connection.
If one connection has already been selected and you then select a CUA Central System connection, the CUA Central will overwrite the already selected connection.
Note: In case of secured connections, users signed into IRC will be able to view and use only those connections that they have access to.
CUA Requests
To create the user in a CUA master connection, select the required CUA Central System connection.
Enter the new user ID of the user you want to create. A pop-up assistance is displayed below this field that displays the conditions to define the new user ID. Specify the new user ID according to the conditions displayed in the pop-up assistance.
The User Creation Request is created only if all the conditions are fulfilled and an icon is displayed next to all the conditions in the pop-up.
Note: Each new user is assigned a unique password by IRC. The generated password is mailed to the Requestor or the new user, depending on the options configured through User Creation options.
Enter the new user’s last name.
Enter the new user’s first name.
Define the validity period as follows:
The Valid From text box enables you to provide a date from which the selected user is valid.
If a valid from date is already selected for the user, that date appears in the text box. Click the Calendar icon to modify the date or select Date of Approval if the validity period is to begin from the date of approval of the request.
If a valid from date is not set for the selected user, click the Calendar icon to either select a specific date or select Date of Approval.
The Valid Through text box enables you to provide a date till the selected user is valid.
If a valid through date is already selected for the user, that date will appear in the text box. Click the Calendar icon to modify the date or select Never Expires.
Provide the name of an SAP user who will be the approver for the current request if the user’s manager is unable to approve the request. For example, if the approval template has Manager of User as the approver at one or more stages but the manager is out of office then the Approval Manager approves the request.
Note: The Approval Manager field will be enabled only if the option Allow users to redirect request is selected on the Access Management section on the Configuration page.
To select an Approval Manager, type in a part of the user name. All users matching the search criteria will be displayed. Select the desired user name. Alternatively, browse and select the desired user and click OK. The selected user appears in the Approval Manager field .
Specify the name of the user whose roles you want to assign to this new user.
To select a user, type in a part of the user name in the autosuggest text box. All users matching the search criteria will be displayed. Select the required user.
Alternatively, click the Browse icon to browse for and select the desired user and click OK. The selected user appears in the Assign Roles as this User field :
Select additional user attributes if required and provide values for them .
User attributes can be configured for all connections in which the user is present and should be enabled through the additionaluserattributes.xml file. During extraction these attributes will also be extracted along with the newly created user during extraction.
For details refer to the SAP - Configuration Settings Guide.
Note: Any additional user attributes added in the additionaluserattributes.xml cannot be connected and cannot write back to SAP.
This panel enables you to assign roles to this user. All the roles present in the selected connections as well as the roles assigned to the user selected in the Assign Roles as this user field are available for selection.
The new user may be assigned roles in one connection or in multiple connections. The process of selecting roles varies depending on whether roles are to be assigned to the user in one connection or in multiple connections.
If roles are to be assigned to the new user in one connection, select the role as follows:
Import Roles
If you wish to select multiple roles, you have the option of importing these roles through a CSV file. Only the following roles types can be imported and selected to be assigned:
Click here to view the format of this CSV file and the Role Type IDs of the above listed roles types.
| Role or Profile Name | Role Type ID |
| Simple Profile | 2 |
| Composite Profile | 3 |
| Simple Role | 4 |
| Composite Role | 5 |
| BizRights Role | 0 |
Import these roles as follows:
If multiple connections are selected from the Connections drop-down list, this panel displays two drop-down lists:
You need to select roles to be assigned in for each connection separately as follows:
Import Roles
If you wish to select multiple roles, you have the option of importing these roles through a CSV file. Only the following roles types can be imported and selected to be assigned:
Click here to view the format of this CSV file and the Role Type IDs of the above listed roles types.
| Role or Profile Name | Role Type ID |
| Simple Profile | 2 |
| Composite Profile | 3 |
| Simple Role | 4 |
| Composite Role | 5 |
| BizRights Role | 0 |
Import the required roles as follows:
This panel enables you to provide additional information about the request.
Provide additional information about the request.
Comments are mandatory if the requestor comments option check box on the Access Management section on the Configuration page is selected.
This tab enables you to send email notifications to request participants or other users at specific stages of a request.
Select any of the request status check boxes next to a user. Email notifications will be sent to that user when the request reaches that status. The option Approval Email Notification ensures that a user is notified whenever a request is posted to that user’s Inbox.
Select the check box Display comments in email notifications, if you want the application to display comments in the notification.
Other users can be notified by selecting the option Others. Provide the email address for the other users in the Other emails text box and click the Add icon.
Note: Email settings are enabled and may be changed only if the check box Override this Option is selected in the Options panel of the Approval Process Templates page.
This panel provides details of the approval stages of the request and its present status.
User Creation requests for CUA clients can be created as above, except for the following details:
From the Connections drop-down list, select the a CUA Central System to create the user in the CUA master connection and assign roles to this user in the individual child connections.
New Roles to be Assigned panel
The options available in this panel vary depending on the option selected in the Connections drop-down list.
If a CUA Central System is selected, this panel displays two drop-down lists.
To assign roles to the new user, you need to select roles to be assigned in each child connection separately as follows:
To assign roles to all the child connections associated with the selected CUA master connection, select the option All in the first drop-down list and select the required role.
Import Roles
If you wish to select multiple roles, you have the option of importing these roles through a CSV file. Only the following roles types can be imported and selected to be assigned:
Click here to view the format of this CSV file and the Role Type IDs of the above listed roles types.
Role Type,Role Type ID Simple Profile,2 Composite Profile,3 Simple Role,4 Composite Role,5 BizRights Role,0 |
Import these roles as follows:
If a child CUA connection is selected, select the roles to be assigned as follows:
Import Roles
If you wish to select multiple roles, you have the option of importing these roles through a CSV file. Only the following roles types can be imported and selected to be assigned:
Click here to view the format of this CSV file and the Role Type IDs of the above listed roles types.
Role Type,Role Type ID Simple Profile,2 Composite Profile,3 Simple Role,4 Composite Role,5 BizRights Role,0 |
Import these roles as follows:
If two or more child connections are selected in the Connections drop-down list, this panel displays two drop-down lists:
You need to select roles for each child connection separately as follows:
Import Roles
If you wish to select multiple roles, you have the option of importing these roles through a CSV file. Only the following roles types can be imported and selected to be assigned:
Click here to view the format of this CSV file and the Role Type IDs of the above listed roles types.
Role Type,Role Type ID Simple Profile,2 Composite Profile,3 Simple Role,4 Composite Role,5 BizRights Role,0 |
Import these roles as follows:
