Typical process

The actors and actions involved when using Infor IIH typically follows this process:

  1. An IPA flow automatically sends your ERP data to Infor IIH every other month.
  2. After an initial processing window of 1-2 business days, you will be able to view the new data in the Infor IIH user interface along with computed KPIs. The ‘All Items’ page shows several items at a time. The ‘Item Details’ page shows a line chart and the KPIs.
    Note: Recommendations will not be visible at this time.
  3. Within 5-10 business days, recommended values for ROP and Max Order are provided for the subset of data where changes are appropriate. The 'Recommendations' and 'Item Details' pages enable you to review, accept, ignore, or specify a manual override, then send the information to your ERP.
  4. After two months, the process is repeated. Old recommendations and manual overrides are removed and then replaced with the new recommendations.
Parent topic: Overview