Use this procedure to close notices that have been completed but have a resolutions
pending status where the resolutions have been closed in back office.
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Sign in as Item Lifecycle Administrator.
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Select .
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Specify this information:
- Item Lifecycle Mangement Group
- Select an item lifecycle management group.
- Close Resolved Notices
- Select this check box to close notices that have been
completed with a resolutions pending status.
- Close Completed Notices
- Select this check box to close notices with an active
status and no resolutions pending.
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Click OK to process this action now, or click Schedule to schedule this
process to run later.