Closing resolved notices

Use this procedure to close notices that have been completed but have a resolutions pending status where the resolutions have been closed in back office.
  1. Sign in as Item Lifecycle Administrator.
  2. Select Utilities > Close Resolved And Completed Notices.
  3. Specify this information:
    Item Lifecycle Mangement Group
    Select an item lifecycle management group.
    Close Resolved Notices
    Select this check box to close notices that have been completed with a resolutions pending status.
    Close Completed Notices
    Select this check box to close notices with an active status and no resolutions pending.
  4. Click OK to process this action now, or click Schedule to schedule this process to run later.