Use this procedure to close notices that have been completed but have a resolutions pending status where the resolutions have been closed in back office.
- Select .
- On the Processes panel, click .
- Specify this information:
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Item Lifecycle Management Group
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Select an item lifecycle management group.
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Close Resolved Notices
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Select this check box to close notices that have been completed with a resolutions pending status.
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Close Completed Notices
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Select this check box to close notices with an active status and no resolutions pending.
- Click OK to process this action now, or click Schedule to schedule this process to run later.