Finding and Reversing the Original Point of Sale Order

To reverse a Point of Sale order, perform these steps:

1. In the Point of Sale Entry form, click Reverse to open the POS Reverse Lookup Option form.
2. Based on the information provided by the customer, search by the Customer ID, POS order number, or serial number.
3. Click Refresh. The search results are displayed.
4. Select the appropriate entry and click Process.

A new POS entry number is created for the return transaction.