Handling Walk Up-Sales with Point of Sale

Customers who are not in your system might walk up to your retail counter to purchase an item or request service on an item.

To handle walk-up customers, you can create a generic "Counter Sales" customer record on the Customers form, for billing purposes. Then as you enter new sales at the retail counter in the Point of Sale Entry form, you can select the "Counter Sales" customer to represent the walk-up customer, and modify the contact and address information to record more details about the customer. This information is stored in the POS transaction and is printed on the POS receipt.

The "Counter Sales" customer can also be used to track sales and Accounts Receivable information for all retail counter walk-up customers.

Note: Changes to contact and address information on the Point of Sale Entry form are not carried through to the carry through to the customer order that is created during POS processing.