Changing a Single Customer Order Status to History

To change the order status of a single order, perform these steps:

  1. Open the order using the Customer Orders form.
  2. Select the General tab, and update the Status field to Complete.
  3. Select Save.

Changing the order maintenance status to Complete automatically changes all the associated lines/releases to Complete as well.

Order headers and line/releases with a status of Complete can be updated to the status of History. Once this is done, you can no longer access these orders for further updates. They can be viewed using the History Customer Orders and History Customer Order Lines forms.

Related topics