Infor CloudSuite Business Online Help
    • Infor CloudSuite Business Online Help
    • Optional Modules
    • Service
    • Forms
    • Service Console
    • Infor CloudSuite Business Online Help
      • About This Application
      • What's New in This Version
      • Basics
      • Microsoft Office Integration - Application Search
      • Mongoose Administration
      • Software Development
      • Developing Forms
      • System Administration
      • Glossary
      • Accounting and Financials
      • Customer Service
      • Procurement
      • Sales
      • EDI
      • Human Resources and Payroll
      • Configuration
      • Document Automation
      • Data Collection
      • Inventory Control and Material Planning
      • Manufacturing
      • Project Management
      • Workbenches
      • Optional Modules
        • Service
          • Forms
            • Add Tasks, Scheduling
            • Amortization Posting Utility
            • Amortization Schedules
            • Amortization Transaction By Account Report
            • Amortizations
            • Incident Status History
            • Calendar Scheduling
            • Color Coding
            • Color Picker
            • Consumers
            • Contract Status Check Utility
            • Contract Status Codes
            • Escalation Tasks
            • Expense Approval
            • Expense Reconciliation
            • Expense Reconciliation Process
            • Expense Reconciliation Report
            • Incident Escalation Logs
            • Incident Escalation Tasks
            • Incident Escalation Utility
            • Incident Event Codes/ Service Event Codes
            • Incident Queue Console
            • Incident Report
            • Incident Time Analysis Report
            • Incidents
            • Indented Unit Configuration Report
            • Incident Quick Create
            • Inspection Measurement Types
            • Inspection Section Codes
            • Inspection Tasks
            • Inspection Types
            • Inspections Setup
            • Inspections Setup Copy
            • Inspections Setup Preview
            • Inspector Workbench
            • Item Rental History Report
            • Item Where Used On Configuration Report
            • Knowledge Base
            • Knowledge Base Categories
            • Knowledge Base Keyword Search
            • Map
            • Miscellaneous Codes
            • Miscellaneous Expense Report
            • Multi-Lingual Service Invoice
            • Multi-Site Service Order Copy
            • New Contract
            • Service/Outlook Integration Parameters
            • Outstanding Amortization By Account Report
            • Partner Console
            • Partner Create Utility
            • Partner Location History
            • Partner Reimbursement Process
            • Partner Reimbursement Report
            • Partner Reimbursement Tax Detail
            • Partner Reimbursements
            • Partner Schedule Report
            • Partner Selection
            • Partner Substitutions
            • Partners
            • Payment Types
            • Queue Scheduling
            • Rental Check Out/In
            • Reschedule Appointments
            • Search For Unit Registration Posting
            • Select Additional Tasks, Scheduling
            • Service Activities
            • Service/Annual Contract Renewal Listing Report
            • Service Appointments / Scheduled Appointments
            • Service Appointment Status Codes
            • Service Appointment Status History
            • (Service) Appointment Types
            • Service Console
            • (Service) Contract Invoice Listing
            • (Service) Contract Invoicing
            • Service Contract Item Availability
            • (Service) Contract Lines
            • (Service) Contract Maintenance Schedules
            • (Service) Contract Profit Analysis Report
            • (Service) Contract Rental Agreement
            • (Service) Contract SRO Generation Utility
            • (Service) Contract To Be Invoiced Report
            • (Service) Contracts
            • Service Customer Contacts
            • Service Customers
            • Service Distribution Accounts
            • Service Items
            • (Service) Item/Warehouse Replenishment
            • Service Operation Codes
            • Service Order Automatic Generation Utility
            • Service Order Billing Console
            • Service Order Close Utility
            • Service Order Deposits
            • Service Order Drop Ship To
            • Service Order Estimate Report
            • Service Order Inspection Report
            • Service Order Invoice Listing
            • Service Order Invoicing
            • Service Order Labor Accounts
            • Service Order Labor Clock Off
            • Service Order Labor Costs
            • Service Order Labor Data Collection
            • Service Order Labor Rates
            • Service Order Line Inspections
            • Service Order Lines
            • Service Order Loaners To Be Shipped Report
            • Service Order Margin Report
            • Service Order Material Data Collection / SRO Material Entry
            • Service Order On Hold Report
            • Service Order Operation Code Cost Report
            • Service Order Operations
            • Service Order Packing Slip Generation
            • Service Order Packing Slip Maintenance
            • Service Order Packing Slip
            • Service Order Planned Material Requirement Report
            • Service Order Planned vs. Actual Report / Transaction Analysis Report
            • Service Order Picklist Report
            • Service Order (SRO) Posting Information
            • Service Order Quick Create / Quick SRO Create
            • Service Order Shipment Listing
            • Service Order Status Report
            • Service Order Templates
            • (Service) Order To Be Invoiced Report
            • Service Order Transaction Posting
            • Service Order Transactions Additional Filters
            • Service Order Transactions
            • Service Order Types
            • Service Order WIP Valuation Report
            • Service Order Work Order Report
            • Service Order (SRO) Working Status History
            • Service Orders
            • Service Parameters
            • Service Parameters Sync Change / Sync Enabled
            • Service Priority Codes
            • Service Product Codes
            • Service Reason/Resolution Search
            • Service Reasons
            • Service Regions
            • Service Resolutions
            • (Service) Schedule Conflicts
            • Service Schedule Dispatch / Dispatch Scheduling
            • Service Schedule Email / Preview Email
            • Service Schedule Labels / Label Setup
            • Service Schedule Local Appointments Filter
            • Service Schedule Multi-Day / Multi-Day Scheduling
            • Service Schedule Multi-Day Preview / Multi-Day Scheduling Preview
            • Service Schedule Parameters / Global Scheduling Parameters
            • Service Schedule Permissions
            • (Service) Schedule Profiles
            • Service Serials
            • Service Status Codes
            • (Contract) Service Types
            • Set Warehouse Replenishment Hierarchy
            • Signatures
            • Cost/Price Analysis
            • System Trace Utility
            • Task Selection
            • Unified Transaction Report
            • Unit Configurations
            • Unit Configuration Create
            • Unit Configuration Removal Reasons
            • Unit Configuration Search
            • Unit Copy
            • Unit Customer Update / Unit Customer Conflict
            • Unit Registration Posting
            • Unit Status Codes
            • Units
            • Warehouse Replenishment Planning
            • Warehouse Replenishment Planning Generation
            • Warranty Codes
            • Warranty Expiration Report
            • Work Codes

    Service Console

    Use this form to enter and track service information for incidents, items, contracts, and SROs.
    Related topics
    Tracking Service Orders with the Service Console
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