Contents

• Introducing Infor CRM Customer Portal
  • Third Party Software, Trademarks and Registered Trademarks
  • Using the Help System
    • Assumptions and Conventions
    • New User Tips
• Getting started
  • Signing in to Infor CRM Customer Portal
  • Understanding the Infor CRM Customer Portal Workspace
• Adding a Ticket in Infor CRM Customer Portal
  • Using the Ticket Detail View in Infor CRM Customer Portal
  • Using the Ticket List View
  • Finding a Ticket
  • Adding a new Ticket
  • Using SpeedSearch
• SpeedSearch
  • Searching for Information
• Troubleshooting Common Issues