Understanding return states

The documents are automatically routed from one activity to another based on the return state. The return states are displayed when you click Done. The version of the Expense Management application for the company includes standard return state and customized return state. The standard return state retains the document in the current activity. The custom return state moves a document on to another activity in the workflow.

The custom return states are defined for each activity based on the position in the workflow and the company requirements. For example, the custom return state can include approve and reject options for a manager review activity.

Th is table lists the standard return states for most activities:

Standard return state Description
Save and continue editing Saves the current document to continue working on the document. Allows the user to periodically save the large documents, during creation.
Keep it - I'll work on it later Retains the document in the status set to Current and in the user's queue for the user to work on the document later. For example, if a user is creating a document, the document remains in the status set to Create and the document is not submitted. If the user is reviewing a document, the document remains in the status set to Review and the document is not approved, rejected, or made available to another reviewer.
Get more information from the document creator Sends a document back to the owner with a request for more information. The document remains in the status set to Current, but is temporarily locked. The owner can view the document, attach a note, and send the document back.
Return to inbox for redistribution Moves the document back in the current queue for others to work on the document. For example, an accountant can return a document to the accountant's queue for another accountant to open.