Resetting failed billing event records using integration logs

You can reset the status of the failed billing event records at once using the Billing Reset option on the Integration Logs screen. This action updates the selected billing records by setting the Billing field status to 0. After the reset, the existing scheduled billing job processes the flagged billing records during the next run. If no job is scheduled, the selected billing records can be run from the Job List screen.

Note: The Billing Reset option is used when a billing-related integration log record does not process correctly.

To reset the status of the billing records:

  1. Select Facility > Warehouse > WMS > Administration > Integration Logs. The Integration Logs screen is displayed.
  2. Click Search. The list of integration logs is displayed.
  3. Select record(s) where the Billing field status is not set to 0.
    Note: You can also select records with the status set to 0, if required.
  4. Select Actions and click Billing Reset . A confirmation window is displayed.
    Note: 
    • This option is displayed only if:
      • The BILLINGINTEGRATIONLOGSRESET parameter is enabled on the Feature Control screen.
      • The appropriate role (ACTIONRESET) is assigned on the User Management screen.
    • You can also use the WMS Reset option to reset the errors. If this option is selected, the value in the Flag field is set to 0 for the selected event records.
  5. Click Ok.
  6. Click Save.