Performing an ASN lookup
The ASN Lookup screen is helpful when customers receive product at the door, but do not have documentation that identifies the ASN to which the product is assigned. Customers can use the ASN Lookup screen to specify an item or RMA number and view screens containing ASN details on which the item appears. You also can query a specific ASN from the current screen.
To look up the ASN details from the ASN Lookup screen: