Working with a return record
When the Return record that was received is put on hold, you can verify this on the Inventory Balances screen. When the option for the Return Location is selected, the return quantity received is put on hold.
Caution:
If operations require that you do not use a returned product during
allocation, the option for the location
should be set to Hold or Damaged. You can
set these options when you define Return Locations by navigating to . See Configuring return locations for owners and items.
The default Return Location is Hold.
- After the receipt is closed, returns information cannot be updated. The receipt must be re-opened.
- After the receipt is verified closed, no updates are allowed on the receipt.
- To create a return receipt without receiving, do not specify the received quantity on the Receipt detail line.