Order processing workflow

The following is a brief overview of the order processing workflow.

• Receive notification of order at warehouse

  A phone call, fax, EDI transmission, or host interface data download notifies the warehouse of an order.

• Create shipment order

  Using the WM module, a data entry operator enters as much information as possible about the order and selects, or has the application select locations from which items are to be picked.

• Allocate inventory and configure pick tasks

  Using the WM module, a data entry operator allocates inventory to reserve it in the application so that it is not allocated to other orders. The operator then configures the pick tasks.

• Give the paperwork to the warehouse

  The WM module prints pick tickets indicating how much of each item should be picked and the locations where picking should take place. The pick tickets are sent to the warehouse so the order can be picked for shipment. Alternatively, the pick tasks are released to Task Manager, which dispatches the tasks to RF device users.

• Pick the order and update paperwork

  As items are picked, warehouse personnel check the order against the information on the pick ticket. They note any changes, substitutions, or special services, such as wrapping or stenciling and send the updated documents back to the office. Picks can also be performed and updated using RF devices.

• Ship the order

  Update the load and post it as Shipped. Using the updated documents, a data entry operator updates the information about the order and posts it as Shipped.