Cancelling Suspended Order(s)

To cancel a specific shipment order or a group of shipment orders:

  1. Select Outbound > Shipment Order. The Shipment Order screen is displayed.
  2. Specify selection criteria in these fields to search the orders.
  3. Press Enter.
  4. Select the shipment orders.
  5. Select Suspend.
  6. Click Cancel Order. The selected shipment orders are changed to the Cancelled status after validation.
Note: The status of the selected shipment order is not updated to Cancelled, when:
  • A validation error occurs on the order detail quantity. This case, an error message is displayed.
  • A selected record status is already set to the Cancelled status.