Outbound QC sampling rules
You can use outbound sampling rules to set percentage levels to trigger quality control (QC) validation for outbound orders. The sampling rules can be based on the owner, ship to, ship to group, or based on the user who performed the pick.
The global rules for outbound QC, based on outbound QC configuration within the order type, owner, or ship to, overrides sampling rules that exist. If global rules are not in place but sampling rules are configured, then the sampling rules are evaluated to determine which rule to use. Multiple outbound QC sampling rows could exist that meet the criteria on the order.
Rule Sequencing
These combinations of the sampling rules, which can be configured for trading partners included on the shipment order, are used to determine the sequence applied to the specific order.
- Owner and Ship To Code
- Owner and Ship To Group
- Ship To Code
- Ship To Group
- Owner
The Ship To Group is available within the outbound QC configuration to provide a method for defining the same sampling rule across multiple customers, from the same group, with a single rule.
For example, 200 big box stores are set up as Ship To trading partners such as WM001, WM002, and so on. The corporation has placed a requirement that 10% of the orders must have an outbound QC performed. By using the Ship To Group configuration and creating a group called WM tat is associated to each of the 200 Ship To records, the outbound sampling rule can be maintained with one record instead of creating 200 sampling rules. If different rules are required for a specific store that is part of the WM Ship To Group, then that specific Ship To Code can be added for the QC sampling. You can also change the QC percent if, for example, the percent needs to be expanded to 25% for a store due to a shipping error.