Resolving other serial discrepancies

In addition to using the RF options described above to find and resolve discrepancies between serial numbers and regular inventory, another RF function is available that allow you to search for these issues without specifying if the discrepancies are a result of a receipt, pick, or move.

To search for discrepancy issues and resolve with RF:

  1. From the Serial Maintenance (SNM) menu, select Serial Discrep.. The Serial Discrepancy (SND01) screen displays.
  2. Complete the information required to search for the inventory records to correct.
    User
    User ID of the RF Operator (optional). This information can be used to find any open discrepancies by user.
    LPN
    License plate number to correct
    LOC
    Location (optional)
  3. Press Enter. The Serial Discrep List screen displays.

    The screen displays a separate page for each serial discrepancy found for the search criteria entered. In addition to showing the regular inventory information, this screen also indicates the type of transaction that was being performed when the discrepancy occurred.

    Type
    Type of transaction that was not correctly completed
    Date
    Transaction Date
    Ownr
    Inventory owner
    Key
    Inventory transaction key number
    Item
    Item number for selected record
    LPN
    License plate number for selected record
    Loc
    Current inventory location
    Inv Qty
    Quantity for the current license plate in inventory
    SN Qty
    Number of serial numbers associated to the current picked license plate
    Rem Qty
    Remaining number of serial numbers that need to be captured for the current license plate to resolve the discrepancy. (It is the Inventory Quantity minus Serial Number Quantity.)
  4. Use the 6 (Forward) or 4 (Back) key to scroll through the records.
    • If the Remaining Quantity = 0, you can use the F8 key to close the discrepancy. If a serial discrepancy is resolved outside of the normal system processes, it still may be flagged as an issue and needs to be marked as closed.
    • You cannot use this function if the Inventory Quantity and Serial Quantity do not match.
  5. Press Enter to select the record you want to update. The appropriate screen displays to allow for resolution of the issue.
  6. See the steps for resolving discrepancies by transaction type.