Creating return receipts using the ASN/Receipt screen

To create a return receipt using the ASN/Receipt screen:

  1. Select Inbound > ASN/Receipt.
  2. Do one of the following:
    • To display a list, use the Search feature.
    • Click New and create a new ASN/Receipt. The ASN/Receipt screen is displayed in Form view.
  3. Select the Type field, select Return.
  4. In the Owner field, specify the name of the owner who is returning the items.
  5. If the ASN/Receipt Detail screen is in List view, click a Detail icon for the detail you want to view. The ASN/Receipt Detail screen is displayed in Form view.
  6. Enter information in the following fields on the Detail List View:
    • Item
    • UOM
    • Expected (quantity)
    • Received (quantity
    • LPN
  7. Click Save.
  8. To review returns information, click the Returns tab on the ASN/Receipt Detail screen.
  9. On the Returns tab, populate the following fields:
    Type
    Classifies the return. The application includes the following return types:
    • CO – Contractual
    • DM – Damage/Defective
    • OT – Others
    • RC – Recalls
    • RP – Repairs
    • SH – Shipment Errors
    Disposition Type
    Identifies what should be done with the returned item. The application includes the following disposition types:
    • DP – Disposal
    • OT – Other
    • RP – Repair
    Disposition Code
    Identifies in greater detail what should be done with the returned item. The application includes the following disposition codes:
    • DP3PT – Third Party disposal
    • DPDON – Donate to charity
    • DPSAL – Salvage
    • DPSCR – Scrap
    • DPSEC – Secure disposal
    • OTEXC – Exchange
    • OTRSL – Resale
    • OTUAI – Use as is
    • RPRFB – Refurbish
    • RPRTV – Repair – RTV
    • RPWRK – Repair – Rework
    Reason
    Identifies the cause for the return. The application includes the following return reason codes:
    • COOUT – Obsolete/Outdated
    • COSAL – Salvage Return
    • COSSN – Seasonal Product
    • COSTA – Stock Adjustment
    • DMCOS – Damage – Cosmetic
    • DMDEF – Defective
    • DMDOA – Not Working
    • OTFCL – Freight Claim
    • OTMSC – Miscellaneous
    • RCCNT – Recall – Contamination
    • RCDAM – Recall – Damage
    • RCFLT – Recall – Faulty
    • RCGVT – Recall – Government
    • RPINT – Repair Internally
    • RPMNT – Maintenance
    • RPRTV – Return to Vendor
    • SHDOR – Duplicate Order
    • SHDUP – Duplicate Shipment
    • SHITM – Incorrect Item
    • SHQTY – Quantity Shipped Error
    Condition
    Shows whether the returned product is damaged. The application includes the following condition codes:
    • DAM – Damaged
    • NOR – Normal