Picking special instructions overview

Pickers might need to be reminded or informed of details regarding an item or the special needs of a customer. Proper management of these instructions ensures that the picker is made aware of these instructions.

Infor WMS Warehouse Management allows special instructions to be sent to the RF picker. These instructions can either be sent each time an item is picked, or only for a special need dictated by a customer’s order. The instruction screen only is displayed if there are special instructions sent.

Instructions entered for the item display for the picker every time the item is picked. Instructions downloaded with the customer order or keyed in by warehouse associates only display when the item is selected for that customer’s order. With this, provision is made at both the macro and micro levels, ensuring that accurate information is available.

Common examples using special instructions

  • A picker should always bubble wrap a highly breakable item.
  • A picker should always tighten the lid on an item, since lids become loose as the item cools.
  • A customer requested that the warehouse box this item separately but send it with the rest of the order, since the customer has a rush order.
  • A store has requested that the warehouse send extra green bananas to it, since it is very remote and the bananas have been arriving overripe.