Creating valid hold reason codes

  1. Select Configuration > Codes > Hold Reason. The Inventory Hold Codes is displayed.
  2. Click New. The Hold Code entry is displayed.
  3. Specify this information:
    Hold Code
    Short reason code explaining the hold (up to 10 characters).
    Ranking
    Level of importance applied to the hold code.
    Note: The ranking is used as part of the integration into a host system to determine which reason code takes precedence if multiple holds have been applied to the inventory.
    Hold Description
    Long description of the hold code.

    For example: If a license plate is on hold because it has a hold code of Expired (rank = 65) and Damage (rank = 15), the highest number takes priority. The integration to a host system logs this inventory as being on hold for an Expired reason. If the Expired hold is removed from the product, the host system is notified of the status change.

  4. Click Save.