Configuring order status

Select Configuration > Codes > Order Status to open the Order Status screen.

The following table describes each field on the Order Status screen.

Code: Value assigned to orders as they are processed in the application. The status is updated as conditions against the orders change. Write-protected.
Description: The editable description of the order status code. Required.
Enabled: Check box indicating whether the order status is used by the facility. If selected, the status is used; if cleared, the status is not used.
Shipment Order: Indicator that determines whether the order status applies to Shipment Orders. If selected, the status is used for Shipment Orders; if cleared, the status is not used for Shipment Orders.
Rules: Set of conditions that trigger the status update. Write-protected.
Comments: Comments pertaining to the order status.

Click in the Description field to edit/customize the description of any corresponding order status code, as necessary

The Enabled check box field indicates whether the status is used by the facility. To turn off a status, clear the corresponding Enabled check box.

Order status automatically defaults to a selected status, indicating the statuses are being used. A previously selected status can be cleared, as long as the status is not in use. If you attempt to clear or disable a status that is in use, an error message displays.

You cannot clear all statuses. At least one order status associated with every stage of the order life cycle must remain selected at all times. The following status types cannot be cleared:

Out of Sync
Unknown
Empty Order
Created Externally
Created Internally
Converted
Not Started
Allocated
Released
Picked Complete
Shipped Complete
Released to Warehouse Planner

Click Save.