Performing an ASN lookup

The ASN Lookup screen is helpful when customers receive product at the door, but do not have documentation that identifies the ASN to which the product is assigned. Customers can use the ASN Lookup screen to specify an item or RMA number and view screens containing ASN details on which the item appears. You also can query a specific ASN from the current screen.

To look up the ASN details from the ASN Lookup screen:

  1. Select Inbound > Inbound Lookup. The ASN Lookup search view displays.
  2. Specify an Item or RMA in the Item or RMA search fields respectively; click the Search icon. The entries matching the search criteria display within the ASN Lookup list.
  3. Place the cursor on an ASN number entry within the list and select. The ASN/Receipt list view displays.
  4. Select an ASN/Receipt entry. The ASN/Receipts screen displays.
    • To search for an ASN/Receipt using vendor reference information, use the Vendor Reference field on the main (ASN/Receipts) tab of the ASN/Receipt screen.
    • To retain the host system values that were assigned to items when they were originally shipped, use the Advice/GRN Number, Packing Slip Number, and Advice/GRN Date fields. For example, the Advice/GRN Number field retains the shipper’s invoice, or advice number. The Advice/GRN Date field retains the date the items were shipped. The Packing Slip Number field retains the identification number from the carrier’s packing slip.
      Note: If these fields are not currently displayed in the ASN/Receipt list view, click the Preferences icon to select the columns displayed. See the Infor WMS Introduction and Navigation User Guide for additional information on selecting the columns to display in a list view.