Identifying productivity monitoring users

Supervisors can use the productivity monitoring feature to:

  • Track associate working hours
  • Track the rate at which planned assignments are being completed
  • Track the amount of time associates spend on dynamic and indirect activities
  • Search and review detail information about completed assignments
  • Assign indirect activities to associates.
  • Track the standard and the actual time.

    Associates use the Productivity Monitoring feature to:

  • Log on and log off for the day
  • Complete planned assignment
  • Complete dynamic activities
  • Create indirect activities.