Unallocating pick detail lines

During picking operations, certain conditions might arise such as recalls or cancellations that make it necessary to reverse the effects of allocation. The use of unallocation at the pick detail line level indicates that only a portion of the order is to be shipped.

Unallocation removes the application’s reservation of stock for a customer’s order. It also removes any associated task manager pick tasks. If you need to unallocate a pick detail line, but not unallocate the entire shipment order, unallocate pick detail lines should be used.

Use this method to unallocate an item (clearing the quantity allocated and quantity picked columns) until the associated order is shipped. Shipping product is the point of no return; and items cannot be unallocated.

Below are some common examples why using the Unallocate > Pick Details option would be necessary:

  • A recall notification has been received and the shipment orders have already been released to the floor. There is a pick task for the recalled product and there is no other stock on hand.
  • A customer has called and cancelled an item on their order, which has been allocated, and you must remove only that item from their order.
  • A buyer has called and informed the warehouse to immediately stop shipment of an item the warehouse no longer carries. Orders have already been allocated and released, but the pickers have not started picking.

To unallocate pick detail lines:

  1. Select Outbound > Unallocate > Pick Details. The Pick Details screen is displayed.
  2. To display a list, use the Search feature. To unallocate items that are already picked, use the Status column to limit your search.
  3. Select the details you want to unallocate.
  4. Click Actions and select Unallocate Pick Line Items.