Suspended order overview

In some cases it may be necessary to stop the processing one or more shipment orders after the orders are picked, packed or loaded on the truck, for example, when the warehouse learns of a recalled drug or that a customer credit does not allow further shipments. This feature allows the user to suspend processing of the order.

Order process Handling suspended orders
Order editing

You cannot edit the ORDERS, ORDERDETAIL, or PICKDETAIL tables except to:

  • Update the SuspendedIndicator column on the ORDERS table
  • Unallocate orders

The system will display a message.

Wave Sync/Selection Exclude suspended orders during the synchronization process.
Allocation (and Release) Exclude suspended orders from allocation.
Picking If the ALLOWPICKINGSUSPENDEDORDERS flag is true, the system skips this process. Otherwise, the system displays an error message.
Packing If the order is suspended, you cannot perform packing and the system displays an error message.
Loading If the order is suspended, you cannot perform loading and the system displays an error message.
Shipping If the order is suspended, you cannot perform shipping and the system displays an error message.