Exporting interactions

  1. In the Workflow Editor, select Tools > Export Interactions.

    The Export Interactions dialog box displays all existing interactions.

  2. Click on the Flow Name of the interaction or interactions that you want to export. Or, click Select All to export all of the interactions in the list.
  3. Click Export.
    The Export Flow to File dialog box is displayed.
  4. Select the location to which you want to save the file, give the file a name, and click Save.
    If you are exporting multiple interactions, the interactions are all be saved to the same file. The file is automatically saved in XML format.

    A summary of the export is displayed in the Export Results section of the Export Interactions dialog box.

  5. Click Log to view a detailed log file.
  6. You can save the log file if necessary.
The exported files can now be imported to another WFM instance.