WFM maintenance 7.1.0.21 resolved issues
Total: 17 issues
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Incident # 13523964
POST-14063
Multiple shifts with 2 statuses Booked Off on the same day is not displayed with an underscore when only one of the shift status was selected in RQ
When two shifts for the same employee are booked off in a single transaction using different statuses (for example, Pending and RNN), the multiple shift hyperlink is not displayed if only one of the statuses is selected upon loading the Relief Queue. As the shifts are part of the same relief block, the hyperlink should be displayed.
Outcome
Fixed by extending the default relief shift filtering to include shifts from the same relief block and work date as any of the shifts returned in the filter.
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Incident # 14842282
POST-18018
FMLA shift is editable from Central Staffing, but not ASV, but when booking off error is thrown and screen hangs
When an employee is put on LTA in a Master Rotation and the MR is published, the book-off option is available in Central Staffing, but not in the ASV. When trying to book off the shift in Central Staffing, an error occurs.
Outcome
Fixed. The book-off shift option is not available in Central Staffing when it is not available in the ASV. In addition, if the HIDE_MR_OTS_LTA registry parameter is enabled, LTA shifts from MR/OTS are not shown in Central Staffing.
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Incident # 15211406
POST-19277
Team Schedule in Mobility does not show shifts of the borrowed employee
In mobility, when an employee is scheduled to a temporary team, the Team Schedule for that team does not show the shifts of the borrowed employee.
Outcome
Fixed by enhancing mobility to show temporarily assigned employees with shifts on scheduled days. If the employee is not scheduled, the "Not Scheduled" label is displayed.
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Incident # 15167329
POST-19582
ETM Clocking Widget is only displaying when user is clearing cache
When accessing ETM through Infor Ming.le, the clocking widget is not displayed on the screen. After clearing the application and browser cache, the widget is displayed, but this needs to be done every time the user logs in.
Outcome
Fixed.
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Incident # 15340193
POST-19711
"Contains illegal characters" error for Condition Description inside a Rule when using GERMAN Locale
When using the German locale, an error "contains illegal characters" occurs upon trying to update the description of the Is Sunday Condition. The error occurs because the translation contains double quotes, which is not a valid character.
Outcome
Fixed by adjusting the translation to exclude the double quotes.
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Incident # 15361687
POST-20005
Error when offering shift via mobility
A Page Execution Error occurs when a user offers a shift using Mobile Shift Offer. This occurs when one or more employee contact information UDF values (EMAIL, MOBILE_PHONE, HOME_PHONE) that are mapped to the Mobile Shift Offer UDFs (MSB_TEXT, MSB_PHONE, or MSB_EMAIL) are blank.
Outcome
Fixed by adding a null or empty check for employee contact information UDF values. An error message is displayed if all three employee contact information UDF values are blank. No error occurs if at least one of the employee contact information UDF values is valid.
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Incident # 15473392
POST-20362
How are rules updated when new fields/features are added?
The Guarantees Plus Rule definition has not been updated with new values for the Guarantee Type field in CGV_XML. When this new value is null after upgrades, premiums are not generated.
Outcome
Fixed by assigning the default time value to this parameter when the value is null. This allows the rule to be executed to generate premiums.
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Incident # 15561696
POST-20449
Shift Swap failing for no reason
If a shift swap fails because the shift was already posted through a shift trade, the message that is displayed is misleading. In addition, when the end time of the previous day's shift is the same as the start time of the current day's shift (for example, shift 1 is 11pm to 12am and shift 2 is 12am to 7am), the shift swap is rejected.
Outcome
Fixed. In the first case, the correct message is now displayed along with the details of the shift. In the second case, the shifts are treated as separate shifts and the swap is allowed.
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Incident # 15583036, 15589159
POST-20461
Leave cancellation via ASV is not canceling in TOC & TOP
When time off is applied in the Time Off Approval page and then canceled in the ASV, the time off remains in the Time Off Approval page.
Outcome
Fixed in POST-20491.
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Incident # 15566240
POST-20474
Invalid record inserted in TS_USER table
In the mobility timesheet, the Elapsed Time section is displayed instead of the Clocks section. To fix the issue, an invalid record (TSU_TIMESHEET_FLAG = 10) was removed from the TS_USER table.
Outcome
Fixed by modifying the query that determines the default mobility timesheet to retrieve only records with the timesheet flag set to 1 (daily) or 2 (weekly).
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Incident # 15477786
POST-20486
POST-18034 failed to fully resolve the reported issue
The archive runner is failing to run properly in an environment with separate MSSQL databases for WFM data and archive data.
Outcome
Fixed by using the schema_name instead of user_name for MSSQL Server.
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Incident # 15583036, 15589159
POST-20491
Book-off applied and canceled in ASV is not being removed from Time-Off Approval
When a book off is applied and then canceled in the ASV, the time off remains in the Time Off Calendar and the Time Off Approval page.
Outcome
Fixed by removing the code implemented during POST-19543 that was skipping the cancellation of approved time off requests.
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Incident # 15598073
POST-20583
Mobility Timesheet shows 500 Internal Server Error
In mobility, a system error occurs when trying to view a timesheet for a previous week.
Outcome
Fixed by setting WBT_ID to employee home team ID during execution of the Balance Payout Rule.
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Incident # 15600868
POST-20643
PASSWORD_LIFE is used in ETM when using SAML
Users are getting prompted to change their password when they log into ETM, even though they are accessing ETM through Infor Ming.le, which uses SAML for user authentication.
Outcome
Fixed by skipping password update alerts when the PWD_AUTHENTICATOR registry parameter is set to default or is empty and the ENABLE_SAML_SSO registry parameter is set to true.
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POST-20673
Backport WFM-28197 to 7.0.0.x, 7.1.0.x
The Row Costing drop-down menu can be used to select the default set of labor metrics for all rows when creating a Master Rotation (MR) or One-time Schedule (OTS). When creating a new rotation for an entire team or for a group of selected employees, rows can use the labor metrics from their assigned employee's default labor allocation. Rows can also use the labor metrics that are manually selected for the row.
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Incident # 15643410, 15714149
POST-20709
"Loading Selection" and "Your changes have been saved" messages are overlapping on SAW
When unauthorizing or authorizing a timesheet in SAW, upon clicking Submit the "Loading selection" message obscures the "Your changes have been saved" message.
Outcome
Fixed by displaying the save message alert under the "Loading selection" message.
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Incident # 15557218
POST-20717
Field parameters should be enabled for employee in the 'Offer via mobility' popup
In the Offer via Mobility pop-up, field parameters are not enabled for the Employee field in Config mode.
Outcome
Fixed.
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