WFM maintenance 7.1.0.17 resolved issues
Total: 7 issues
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Incident # 14622463
POST-17152
Drag issue with Shift Comments screen using mass edit mode
Users can drag the Shift Comments pop-up beyond the width of the fixed screen in ASV Mass Edit mode.
Outcome
Fixed by adding a width limit to the field.
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Incident # 14721708
POST-17650
When the Call Log is displayed on the RCA it pushes Employee Pool down the page
When the Call Log pop-up is displayed in the RCA, the employee pool is incorrectly displayed lower on the page.
Outcome
Fixed by changing the pop-up positioning.
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Incident # 15144570, 15179422 , 15299596, 14873443, 15264171
POST-18935
Handling broken shift chain errors on ASV load
The "Shift with id is not loaded" error occurs when loading teams in ASV.
Outcome
Fixed by preventing broken shift chains from throwing error on screen load or when displaying shift details in ASV and STC. An error is logged when a broken chain is loaded.
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Incident # 15338138
POST-19543
Unable to remove book offs due to another existing book off "shift edit contains invalid overlap"
An application error occurs when recalling a time off request in ASV that overlaps another LTA.
Outcome
Fixed by loading the associated time off requests only when the time-off Activity Type is configured to any type except OFF.
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Incident # 15411222
POST-19924
Availability filter on RCA does not respect employee's availability pattern
Employees with 24hr availability (00:00a to 00:00a) are not displayed in RCA for shifts that cross over midnight (e.g. 5p to 1a).
Outcome
Fixed. Shifts overlapping two days are now correctly recognized by availability filtering.
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Incident # 15458732
POST-19980
Job Scheduler throwing NullPointerException when using schedCmd.sh script
Job scheduler is throwing NullPointerException when using schedCmd.sh or schedCmd.bat script to run a task.
Outcome
Fixed with these changes:
- Made changes in SchedulerCmd.java to make the applicationContext available when using schedCmd.bat.
- Added missing jar files to schedCmd.bat and schedCmd.sh from startScheduler.bat and startScheduler.sh to resolve the bean creation exceptions.
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Incident # 15430752
POST-20105
ETM Shift swap fails with error " Your shift trade request for April 29th has failed (1) The time interval 2:00PM-10PM is inside Employee XX interval 12am-12am" while swapping the shifts
ETM Shift swap fails with the error "Your shift trade request for April 29th has failed (1) The time interval 2:00PM-10PM is inside Employee XX interval 12am-12am" while swapping the shifts.
Outcome
Backported POST-19860.
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