Relief Queue buttons

To modify a selected shift in the Relief Queue, click a button at the bottom of the Relief Queue page.

The table describes the buttons:

Button Label Description
Offer Shifts

Displays the Relief Calling Area page with all the shifts that you have selected.

See Using the Relief Calling Area.

View Call Log Displays the Call Log for Selected Shifts window for the selected shift. The window is displayed even when the shift has no calls logged.
Relief Not Needed Updates selected shifts to RNN status.
Relief Not Found Updates selected shifts to RNF status.
Mark Unfilled Updates selected shifts to UNFILLED status . Applicable to shifts in RNN, RNF, PENDING, and FILLED statuses.
Retain AR For shifts with the AR (Action Required) status, changes the relief shifts to become ad-hoc shifts. The relief shifts are no longer associated to the booked off shifts.
Remove AR For shifts with the AR (Action Required) status, removes the shift and unassigns the employee assignment. The shift is given the Removed status.
Cancel Vacant Cancels the unassigned shifts from a rotation or One-time Schedule unassigned row. The shifts return to be part of the row and are no longer be within the Relief Queue.