Viewing staff coverage

Staff coverage can be viewed in the KPI panel to determine if the appropriate number of employees are scheduled to cover each day part. You can click a day part name to view or hide the unit's coverage details for that day part. You can also click the expand all arrow on the unit card to view or hide coverage for the unit for every day part. Coverage is displayed in a separate row for each job that is scheduled during the displayed time period, using Full Time Equivalent (FTE) units.

Coverage requirements can be defined by generating workload requirements from Staffing Requirements Templates. Coverage requirements are imported from Infor Care Workload when Infor Care is integrated with WFM. When available, coverage requirements from Infor Care Workload are used instead of the coverage requirements from Staffing Requirement Templates.

See "Integration with Infor Care" in the Infor Workforce Management MVS Implementation and Administration Guide for details on setting up the integration between WFM and Infor Care.