Auditing

In healthcare organizations with unions and collective bargaining units, employees are often guaranteed certain scheduling best practices. For example, senior staff members are given higher priority than less senior staff when relief shifts are offered. Because disagreements can arise with past scheduling decisions, it is crucial that the scheduling system keeps sufficient historical records.

This audit log data helps both the employer and the employees to understand the reasons behind the past scheduling decisions, and ultimately to resolve these disagreements and avoid the filing of grievances to labor unions.

The application provides the Shift History feature for keeping historical records of all the transactions performed on employees’ shifts once they are initially published. These auditing records include the date and timestamps of the transaction, the name of the user that performed the transaction, as well as the details of the transactions.