Publish Console

MRs and OTSs can encounter errors during the publishing process. These errors can be caused by various reasons, such as unexpected power failure, network failure, or other unexpected system issues. In such cases, the MR or OTS will be stuck at the PENDING PUBLISH status, and will not complete the publishing process.

The Publish Console allows system administrators to unlock MRs and OTSs that are stuck in the PENDING PUBLISH status. Upon inquiries from end users regarding publishing requests that were not completed within reasonable time, or that the MR or OTS being published encountered errors, system administrators should first verify the publishing error. Once verified, system administrators can use the Publish Console to search for the MR or OTS that encountered the error. Once found, the MR or OTS can be unlocked.

Once a MR or OTS is unlocked, their publish status returns to PUBLISH REQUIRED. The user is now able to initiate a new publish request again.

Note: Publish requests should only be unlocked when MRs or OTSs actually encounter errors. System administrators should always be aware of the status of the overall system before deciding to use the Publish Console. Otherwise, valid publish requests can be unnecessarily interrupted by Publish Console unlocking.