Setting up Vortex connectivity in LFSO

A web services user is required for the Shift Offer process. Contact Vortex to obtain the correct customer ID, login credentials, and web service address.

  1. Select Maintenance > System Administration > Registry Maintenance > system > shiftOffer.
  2. Specify these registry entries:
    Registry Value
    THIRD_PARTY_WEBSERVICE_ADDRESS Web service address for Vortex.

    Typically, http://shiftex.vortexconnect.com/shiftex_1.1/Shiftex.svc/basic

    THIRD_PARTY_WEBSERVICE_CUSTOMER_ID Customer login ID from Vortex
    THIRD_PARTY_WEBSERVICE_PASSWORD Password from Vortex
    THIRD_PARTY_WEBSERVICE_USER_NAME User name provided by Vortex. A user with the corresponding user name must be created in WFM as the web service user.
    RESTRICT_WSDL_SHIFTOFFER Web services is disabled by default for the Mobile Shift Offer feature. You must set this registry parameter to FALSE to enable web services for this feature.
    Note: This registry parameter is located in the /system/authenticate folder.
    WB_SHIFTOFFER_CALLBACK_WEBSERVICE_URL Call back URL
    WB_SHIFTOFFER_SENDSHIFT_MECHANICID Allows you to configure the fillMechanic property sent over VortexConnect for shift claims.

    The format of the callback URL is based on your instance setup and uses this format:

    http://server:port/schShiftOfferServices/ShiftexCallBackService?wsdl

    Replace the server and port with your instance information.

    If there is a context root such as WFM, then add the root to the URL. For example:

    http://server:port/wfm/schShiftOfferServices/ShiftexCallBackService?wsdl

    Note that the server may require an IP address rather than a server name, based on the available connectivity between Vortex and the host. Contact your IT team for details on how this access is done, since VPN details may vary.

  3. Select Maintenance > Employees > Employee.
  4. Create a new employee for the user name that you specified in the THIRD_PARTY_WEBSERVICE_USER_NAME registry parameter.
    Note: You can specify any values in the fields for this employee in the Employee maintenance form.
  5. Select Maintenance > Security > Users.
  6. Create a new user with the user name that you specified in the THIRD_PARTY_WEBSERVICE_USER_NAME registry parameter. Use the employee that you created in the previous steps, the security group “WEBSERVICE USER”, and the password that you specified in the THIRD_PARTY_WEBSERVICE_PASSWORD registry parameter.