Entering Supervisor Mode

To enter Supervisor Mode:

  1. Launch your web browser on a supported device. For more information on the devices supported by the HTML Clock, see your Infor Workforce Management Release Notes.
  2. Access the HTML Clock from your browser. For more information, see Accessing the HTML Clock.
  3. Enter your badge number and select the Supervisor Mode icon Supervisor Mode in the top right corner of the clock.
  4. If PIN authentication is enabled, enter your PIN and select Enter.
  5. If you have successfully entered supervisor mode, a gray bar appears across the screen that displays your supervisor badge number.

If you did not enter supervisor mode successfully, an error message is displayed on the screen. Error messages vary depending on the type of error and the configuration of the clock. For example, you may receive this error:

  • You are not a supervisor.

This means that the badge number you used is defined in WFM as an Employee not a Supervisor.