Primary platform combination matrix

This Primary Platform Combination Matrix specifies the platform combinations that are most rigorously tested. Primary platform combinations are used as part of Research and Development's software development life cycle and are regression tested with every Major, Minor, and Fix pack release. Performance benchmarks are performed against each of the primary platform combinations during Major and Minor releases. As well, performance regression tests are performed against each primary platform combination during Fix pack releases.

Component IBM Midrange Linux Windows
Web Server IBM HTTP Server 9.0 Fix Pack 5 (64-bit) Apache 2.4.43 (64-bit) IIS 10.x (64-bit)
Application Server IBM WebSphere 9.0 Fix Pack 11 (64-bit)

Oracle WebLogic 12c -12.2.1.3.0 (64-bit) with Patch Set Update (PSU) for April 2019

Oracle WebLogic 12c -12.2.1.4.0 (64-bit)

Oracle WebLogic 12c -12.2.1.3.0 (64-bit) with Patch Set Update (PSU) for April 2019

Oracle WebLogic 12c -12.2.1.4.0 (64-bit)

JDK for the application server
Note: Infor acknowledges that new Java version updates become available frequently. However, the certified versions of Java listed in this document are the versions that were tested for this release.
IBM Java 8.0_6.15 (64-bit) Oracle Java JDK 1.8.0_261 (64-bit) Oracle Java JDK 1.8.0_261 (64-bit)
Database

DB2 for AIX. For more information on Infor's support for this database, see Certifying a IBM DB2 database release for use with Workforce Management.

Oracle Database 19c (Enterprise Edition 64-bit)

Microsoft SQL Server 2016 SP2 (64-bit)
Note: Microsoft SQL Server 2012 Compatibility Level is required for the Cognos Analytics content store and audit datababase. See note 2 below.
JDBC Drivers
  • ojdbc8.jar (For database version 19c (19.x) - Production.
mssql-jdbc-7.2.2.jre8.jar (Version 7.2.2)
FICO Xpress 7.8 (64-bit)
JDK for the Job Scheduler
Note: Infor acknowledges that new Java version updates become available frequently. However, the certified versions of Java listed in this document are the versions that were tested for this release.
IBM SDK 1.8.0_231 Amazon Corretto 1.8.0_265 Amazon Corretto 1.8.0_265
Workforce Performance Cognos 11.0.13.3 (Fix Pack 3) (64-bit)
Operating System AIX 7.2 TL4 Red Hat Enterprise Linux 7.8, see note 1. Windows Server 2016 Standard (64-bit)

Notes

  1. These platforms are eligible for “Supplementary Third-Party Vendor Update Support”. See Supplementary Third-Party Vendor Update Support.
  2. For Cognos Analytics only, Microsoft SQL Server 2016 SP2 must be set in Microsoft SQL Server 2012 compatibility mode for the content store and audit database. Native mode is not currently supported.
  3. The minimum supported client JRE version if you are running applets with Workforce Management is JRE 1.8_91.

Certifying a IBM DB2 database release for use with Workforce Management

Infor offers support for DB2 with an internal certification process to ensure an appropriate fit for the Workforce Management application.

For a new deployment in a production environment, you must contact Infor Support to initiate an internal certification process for the DB2 database version you want to use.

Existing customers that use DB2 and want to upgrade to a new DB2 release must also contact Infor Support to initiate the Workforce Management certification process for the upgraded DB2 release.